Introduction

• • Welcome to Dandelion Floral Design (“we,” “our,” or “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website dandelionfloraldesign.com, make a purchase, or contact us.

Information We Collect

• • We collect information from you in the following ways:

• • When you make a purchase:

     

    • • Name

    • • Email address

    • • Phone number

    • • Billing and delivery address

    • • Payment details (processed securely through our payment provider — we do not store credit card information ourselves)

• • When you contact us:

     

    • • Name, email, and any information you include in your message

• • Automatically collected information:

     

    • • Basic analytics and performance data (through WordPress.com and Jetpack) such as IP address, browser type, and pages visited. This helps us improve our website experience.

How We Use Your Information

• • We use the information we collect to:

     

    • • Process and fulfill your orders

    • • Communicate with you about your order or inquiry

    • • Provide customer support

    • • Improve our products and website experience

    • • Comply with legal obligations

    • • We do not sell or share your personal information with third parties for marketing purposes.

Cookies

• • Our website uses basic cookies through WordPress.com and Jetpack to ensure proper functionality and measure website performance. These cookies may collect anonymous data such as page views and visit duration. You can adjust your browser settings to disable cookies if you prefer.

Data Storage and Security

• • Your information is stored securely through WordPress.com’s hosting platform. We take reasonable steps to protect your data from unauthorized access, disclosure, alteration, or destruction.

Third-Party Services

• • We use third-party services to operate our website and process payments, including:

     

    • • WordPress.com / Automattic (website hosting and analytics)

    • • WooCommerce (online store platform)

    • • Stripe or PayPal (secure payment processing, if applicable)

• • Each provider has its own privacy policy governing how they handle your data.

Your Rights

• • You have the right to:

     

    • • Request a copy of the personal data we hold about you

    • • Request corrections or deletion of your data

    • • Withdraw consent for us to use your information (when applicable)

    • • To exercise these rights, please contact us using the information below.

Contact Us

• • If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

     

    • • hello@dandelionfloraldesign.com

Updates to this Policy

• • We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “Effective Date.”